Maximizing sales to Mobile Users

Maximizing sales to Mobile Users

You know from your personal experience how important your mobile phone is to you. You keep your phone close to you and use it very often to search for that perfect shoe or that honest car mechanic. The good news is that your customers act exactly the same way.  Mobile buying is predicted to further rise and you can – in fact, must! –  use this trend to your advantage. Continue reading …

Small Business Success

Small Business Success

Have you finally launched your own business? Are you concerned about the path ahead? Two golden phrases that give you all the magical powers for the journey ahead are “know your customer” and “love your customer.” If you truly follow these two simple principles you are bound to actualize your vision and succeed every step of the way. Continue reading …

Maximizing Sales through Intelligent Call Routing

Maximizing Sales through Intelligent Call Routing
Your customers use digital media channels to find out about products and services that you offer, but your customers also want to talk to someone in your company before they make a final purchase decision.. You do not want to lose a potential sale that you have gotten through intense marketing simply because the caller experience was unsatisfactory. Long waiting times or inappropriate call handling are sins in the world of call to sale conversion. To address these potential issues you need a robust caller handling system that optimizes caller conversion rates. Continue reading …

How Call Tracking Helps

How Call Tracking Helps

Do you want to optimize your marketing budget? If so call tracking can definitely help and here’s how.

Call tracking assigns a unique tracking number to each ad campaign or media channel used. This way when a caller gets connected you know exactly which source the lead came from. In fact you can even get a private “whisper” before the caller actually gets connected to you. In this way, you are never unprepared for a potential customer. Continue reading …